Frequently Asked Questions About JINGHAO’s Mini Behind-the-Ear Hearing Aids

At JINGHAO, we understand that our customers may have questions and concerns about our company, products, and services. To provide clarity and address common queries, we have compiled a list of frequently asked questions regarding our mini behind-the-ear hearing aids.

Certificates and Patents

Q: What certificates are available for JINGHAO hearing aids?

A: Our company understands that not all certificates are shown on Alibaba. However, rest assured that we can provide the necessary certificates upon request. We comply with industry standards and regulations to ensure that our products meet the highest quality and safety requirements.

Q: Are JINGHAO hearing aids patented?

A: Absolutely! At JINGHAO, we take pride in the fact that all our hearing aids have obtained patents. This means that you can confidently use our products without any concerns about patent infringement. We prioritize innovation and intellectual property protection to deliver cutting-edge solutions to our customers.

Minimum Order Quantity (MOQ) and Lead Time

Q: What does MOQ 1 mean?

A: When we mention MOQ 1, it refers to a sample order intended for testing purposes. We understand the importance of trying out our products before making a larger commitment. Therefore, we provide this option to ensure customer satisfaction.

Q: Do different items have different MOQs?

A: Yes, indeed! Each of our products may have varying minimum order quantities. To obtain specific details regarding the MOQ for a particular item, we encourage customers to get in touch with our sales team. They will be happy to assist you with all the necessary information.

Q: How long does it take to receive JINGHAO hearing aids?

A: The lead time for receiving your JINGHAO hearing aids depends on the type of order. For OEM orders, the estimated lead time is approximately 30 working days. However, for most of our hearing aids, you can expect a shorter lead time of just 3 working days. In certain cases, where specific items are in stock, the lead time can be as short as 7 working days. For precise delivery times, we recommend contacting our sales team.

Business and Shipment Information

Q: Can I purchase JINGHAO hearing aids for personal use?

A: While our company primarily focuses on selling JINGHAO hearing aids for commercial use, we do provide free samples for OEM orders. For personal use, we suggest reaching out to our local distributors, who can assist you in finding the most suitable solution based on your needs.

Q: What shipment methods are available?

A: We offer various shipment methods to ensure flexibility and convenience for our customers. These include shipping by sea to your nearest port, by air to your nearest airport, and express options such as DHL, UPS, FedEx, TNT, and EMS, which deliver directly to your door. Furthermore, if you have specific shipping preferences, we are open to accommodating alternative methods upon request.

Conclusion

We hope that this article has addressed some of the common questions and concerns related to JINGHAO’s mini behind-the-ear hearing aids. Our company is dedicated to providing exceptional products and services to meet the diverse needs of our valued customers. Whether it’s certificates and patents, minimum order quantities and lead times, or business and shipment information, JINGHAO strives to offer transparency, quality, and customer satisfaction. For further assistance or to explore our extensive range of products, please don’t hesitate to contact us. Choose JINGHAO for reliable and innovative hearing solutions.