What to do if the hearing aid doesn’t sound after falling

Although our hearing impaired patients usually wear hearing aids on their ears, it is inevitable that there will be some extraneous or special circumstances, such as being touched, not being grasped and so on, which will make the hearing aids fall to the ground. After the hearing aids fall, the hearing aids will fall.

What is the reason that there is no sound or the sound becomes lighter after the hearing aid is dropped?

First of all, we need to consider whether there is a problem with the battery of the hearing aid. Before the hearing aid is dropped, there is still sound, but after it is dropped, there is no sound. Generally, it is not caused by the battery’s power failure. It is likely that the battery is disconnected. Take the battery off and reinstall it to see if it can solve the problem.

If the battery is OK, we need to consider whether the microphone or internal parts of the hearing aid are damaged. In this case, we can’t solve the problem by relying on ourselves alone, or we shouldn’t dismantle and check by ourselves. It’s very troublesome if we can’t dismantle and install it or lose any small parts.

So the best way is to take your warranty card and hearing aid to the fitting center and ask professional personnel to check it. If they can’t solve it, they will send it back to the manufacturer for repair. During the warranty period, they can repair it free of charge. After the warranty period, they need to pay for the repair.

Secondly, falling may also lead to the breakage of the hearing aid shell. After all, products like hearing aids are very afraid of shock and falling. If the shell breaks, it will cause a whistling sound after wearing. If the fall is serious, it may also lead to the inability to wear. At this time, it is necessary to customize a shell to solve the problem.

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